Returns & Exchanges
At DR.DENT, we want you to be completely satisfied with your smile. If you are not happy with your purchase, you can return your items within 30 days of receipt for a full refund or exchange.
Initiate Your Request
Contact our dedicated customer support team with your order number and the reason for your return to receive a Return Authorization.
Prepare the Package
Ensure the items are unused and in their original packaging, then securely pack them to prevent damage during transit.
Ship the Items
Affix the provided return shipping label to your package and drop it off at your nearest authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned products, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing